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Events Manager

The Events Manager is primarily responsible for managing the Rentals and Program Service Department, evaluating and securing prospective clients for space rental as well as planning and executing full service client facing events such as receptions, concerts, film productions, graduations and conferences.  In addition, the Events Manager will have shared responsibility for meetings and events orchestrated by the programmatic areas of Riverside.

The Events Manager partners with department managers and congregant lay leaders throughout the organization to determine event goals and deliver against overall strategy through the execution of unique and seamless event experiences.

The Events Manager will be working within a venue that attracts some of the most prominent political and cultural leaders in the world.  Recent events have featured Hillary Clinton, Bernie Sanders, and John Legend, among others.

 

Essential Job Responsibilities:

  • Coordinate and negotiate fees for events, including but not limited to: receptions, concerts, film productions, graduations, and conferences.
  • Oversee events from start to completion. Contract with outside clients, and ensure that all deliverables, such as insurance and payments, are received and routed.
  • Supervise the Rentals & Program Services department on a day-to-day basis, consisting of two (2) Event Coordinators that will be direct reports to the Events Manager.
  • Construct lead lists for potential clients in the NYC market.
  • Identify business opportunities, research and recommend new opportunities.
  • Assist the Executive Director of Operations with developing strategy around marketing the venue.
  • Utilizes Riverside’s Events Management System to ensure date and time needs as well as advance the event with all clients (internal and external) to ensure that an event is properly planned.
  • Assist in the creation of inventory control programs and help to evaluate software solutions that may be utilized for the Rentals & Program Services Department.
  • Make recommendations regarding space needs regarding audio-visual, furniture and overall use to provide easier use by internal and external clients.
  • Create gross and net revenue budget projections and reports for use by the Executive Director of Operations for both budgeting and evaluation of space needs.
  • For events that are co-sponsored between the Church and an external renter, ensure that the Church’s needs are met and that events are coordinated and communicated.
  • Act as support to internal events.
  • Function as a liaison between the Building & Grounds, Security, Technical Services, and Rentals & Program Services departments.

 

Experience and Education Requirements:

  • Bachelor's degree required, emphasis on event management or hotel management preferred
  • Minimum of 5 years of event management experience
  • Sales experience preferred
  • Knowledge of event industry trends and best practices
  • Knowledge of event registration software
  • Familiarity with computer related systems for inventory management, as well as spreadsheets, email, and web editing
  • Must be willing to work outside standard business hours
  • Proven ability to maximize revenue
  • Problem-solving skills, sound judgment and ability to negotiate effectively
  • Experience managing budgets and payments, and developing contracts
  • Professional demeanor is a must, as the candidate will be expected to be the representative of the Church to clients
  • Ability to work with event principals, ranging from celebrities to senior managers to congregants
  • Ability to interact with both staff and congregants at all levels of the Church
  • Excellent verbal and written communication skills
  • Demonstrated ability to prioritize multiple tasks to meet deadlines
  • Demonstrated ability to interact in a collaborative manner with other ministries and teams
  • Ability to behave within the Staff Vision of The Riverside Church - “Love is our Aim and Mutual Respect our Pathway”
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